X32 policies
Communications Notice
Effective and last updated: 19 September 2026
Service and transactional communications
X32 may send necessary account, security, enrollment, payment, receipt, invoice, demo, class/session, and support communications where applicable. Marketing consent is not required for these service communications.
Optional marketing communications
Email marketing and WhatsApp marketing are optional, independent choices. Consent to one does not mean consent to the other. Account creation, demo booking, contact submissions, payments, and enrollment do not imply marketing consent; missing consent is not treated as opt-in.
Preferences may be changed through available account settings. X32 does not state that it is currently sending WhatsApp marketing; WhatsApp remains unavailable unless a service is made available.
Minors and guardians
For privacy purposes, a minor is under 18. Optional marketing involving a minor is managed in the appropriate guardian or linked-parent context. A GuardianConsent declaration does not automatically grant marketing consent or independently verify guardianship.
Withdrawal and records
Email marketing preferences can be withdrawn through account settings or a future marketing email's unsubscribe mechanism. Unsubscribing affects email marketing only. WhatsApp preferences can be changed independently in account settings. Marketing withdrawal does not stop necessary transactional communications.
X32 may retain preference, channel, consent or withdrawal, timing, source/version, and guardian-context records where applicable for preference management, audit, security, and dispute handling.
Contact
Contact hello@x32chess.com. See the Privacy Policy and Terms of Service.